IT Support Specialists was started in 2008 with a goal of becoming a IT company that people can trust and rely upon. Founder, William Barlock, brings over 30 years of experience with innovative ideas on how to take his business and customers to the next level. Our philosophy is built on years of experience in first listening to define the challenges of business concerning information technology and then provide solutions we have confidence will work.

Business IT Support

We provide comprehensive business support services to help businesses throughout the Northeast Ohio region. By choosing our services for your external IT Support, you’re putting your IT issues in capable hands so you can focus on growing your business.

Our team at IT Support Specialists has a resume of 30 years of experience in delivering technological solutions to business. We are committed to managing the growth of your company while being able to handle your IT Solutions.

Dedicated to You

At IT Support Specialists our commitment to our clients is the upmost importance to us. We know that the services you receive will affect the way your business runs so we can to make the process as simple as possible.

Creating relationships with our customers is what drives the team at ITSS to create a purposeful product that will benefit your business.

By creating a relationship with IT Support Specialists, you are joining a team that will be dedicated to create a plan that is personalized to your businesses needs.

Customer-Focused Care

At IT Support Specialists, our primary goal as your IT partner is to give you a level of care and attention which makes you feel like our only client.

We are able to accomplish this by using 3 core principles:

  • Honesty: Rather than make light of problems, we’ll tell you the hard truth so you can better understand the issues; and with a communicative IT team working with you to solve them, you’ll find it all easier to navigate.
  • Integrity: We commit to our promises every day, pledging to stand by our work. We want to show our customers our dedication for them by standing by the quality of work that we can provide for them.
  • Proficiency: In order to deliver the best, we work with the best. Our team is highly skilled with the knowledge to complete every task with surpassing ability, and we hold a continued commitment to ongoing education to learning new tools and skills that can better our problem solving skills.

We want to be more than just your everyday IT provider. We want to be the ones you count on to be able to create powerful and cutting-edge solutions that can best benefit your business.